Rhubarb Billing Terms

Plans and prices

These are Rhubarb’s current configured plan prices and limits. Review the final amount and effective date before confirming any paid change.

How Rhubarb billing works

Pay-as-you-go

Pay-as-you-go is for occasional projects and exploring Rhubarb. It has no monthly subscription charge or daily AI credit allowance, but it may require a saved payment method. You can purchase AI top-up credits when you need more AI capacity. If automatic AI top-ups are enabled, Rhubarb may use your saved payment method according to the automatic AI top-up terms shown before you confirm.

Subscriptions

• Basic is a monthly subscription for individuals building and sharing recurring work.
• Pro is a monthly subscription for serious users and teams. Add developers as separately billed full members, with higher daily capacity, faster refreshes, and delegated account administration.

Member seats

• Read-only members can securely view assigned data sources, visualizations, and dashboards according to account security-group settings.
• Full members, where available, can create, edit, and manage resources in the account according to their role and account permissions.
• Members receive read-only or full-member access after payment is confirmed.
• If a paid seat is canceled, the member keeps access through the current billing period, then loses access when the cancellation takes effect.

Downgrades, cancellations, and locked resources

• User-requested downgrades and cancellations keep the current paid plan active until the end of the current billing period unless otherwise stated.
• After a downgrade, lower plan limits apply. Resources above the lower tier’s limits may become locked.
• Locked resources are not deleted, but they may not be editable, refreshable, publishable, or available for new work until you upgrade or reduce usage below your plan limits.
• You can cancel or change plans from Billing settings. If you cancel a paid plan, your account moves to Pay-as-you-go after the current billing period unless another plan is selected.

Public views

Public-view billing is not currently active. Plan cards show public-view allowances and future overage pricing for transparency. Rhubarb will not charge public-view overages unless public-view billing is enabled and the applicable billing terms are shown before charges begin.

Refunds, disputes, and AI credit adjustments

• Subscription charges are generally non-refundable except where required by law or expressly approved by Rhubarb.
• If an AI top-up credit purchase is refunded, disputed, or reversed, Rhubarb may remove the corresponding AI top-up credits from your account balance.
• If you are charged an increased recurring subscription amount and cancel within 14 days after that increased charge, Rhubarb provides a pro-rated refund for the unused portion of that billing period.

Plan and pricing changes

• A material Rhubarb plan or price change applies on the first billing renewal on or after the change’s effective date, after Rhubarb has provided advance notice. If you do not agree, you can cancel or change plans before that renewal.
• Downgrades and cancellations requested by the user keep the current plan active until the end of the current billing period unless otherwise stated.
• If you are charged an increased recurring subscription amount and cancel within 14 days after that increased charge, Rhubarb provides a pro-rated refund for the unused portion of that billing period.
• Material changes to automatic AI top-up price, pack size, or trigger threshold may require renewed confirmation before automatic AI top-ups continue.
• Rhubarb will not begin charging a new category of usage-based fees, such as public-view overages, unless the applicable billing terms are disclosed before charges begin and any required consent is obtained.

Questions

For billing questions, contact [email protected]. These Billing Terms supplement the Rhubarb Terms of Service. Rhubarb’s Privacy Policy explains how personal data is handled.