Quick summary
  • Rhubarb is operated by Rhubarb Analytics Inc.
  • You are responsible for the data, prompts, credentials, code, visualizations, dashboards, and outputs you create, upload, connect, publish, or share through the Service.
  • AI-assisted output may be wrong, incomplete, insecure, nonfunctional, or unsuitable for your use case. You must review and validate it before relying on it.
  • When you use AI-assisted features, relevant prompts, chat context, code, data, diagnostics, and outputs may be sent to third-party AI providers, including OpenAI and Anthropic.
  • Rhubarb uses commercial or API AI services and does not knowingly opt your AI-assisted feature content into generalized model training unless we provide any notice or obtain any consent required by law.
  • Publicly shared visualizations and dashboards may be viewed, copied, indexed, downloaded, embedded, or reused by others.
  • Non-public Rhubarb information must be kept confidential and may not be disclosed to competitors or used for competitive purposes.
  • Paid plans, subscriptions, seats, usage limits, tokens, credits, and top-ups are governed by the plan terms shown in the Service or at checkout.
  • The Service is provided “as is” and “as available,” without warranties.
  • To the fullest extent permitted by law, Rhubarb’s liability is limited as described below.
Table of contents
  1. Agreement to these Terms
  2. Who we are
  3. The Service
  4. Eligibility and accounts
  5. Plans, subscriptions, seats, credits, and payments
  6. Your content, data, credentials, and outputs
  7. AI-assisted features
  8. Connected data sources and queries
  9. Publishing and sharing
  10. Beta, preview, and early-access features
  11. Confidentiality; competitors and competitive use
  12. Acceptable use
  13. Third-party services
  14. Rhubarb ownership and feedback
  15. Copyright complaints
  16. Security; no sensitive regulated data
  17. Suspension and termination
  18. Disclaimers
  19. Limitation of liability
  20. Indemnification
  21. Disputes; governing law
  22. Changes to these Terms
  23. Contact us

1) Agreement to these Terms

These Terms of Service (the "Terms") govern your access to and use of Rhubarb, including Rhubarb Viz, our websites, applications, dashboards, visualization tools, data-source tools, AI-assisted features, account features, billing features, and related services (collectively, the "Service").

By creating an account, clicking to accept these Terms, accessing the Service, using the Service, or purchasing a plan, subscription, seat, token, credit, or top-up, you agree to these Terms.

If you use the Service on behalf of an organization, company, agency, client, or other entity, you represent that you have authority to bind that entity. In that case, "you" and "your" refer to both you and that entity.

If you do not agree to these Terms, do not access or use the Service.

2) Who we are

Rhubarb is provided by Rhubarb Analytics Inc. ("Rhubarb", "we", "us", or "our").

3) The Service

Rhubarb is a platform for creating, managing, sharing, and publishing data visualizations, dashboards, and related data workflows. The Service may allow you to:

We may add, change, suspend, limit, or discontinue features at any time. Some features may be available only to certain users, plans, accounts, or beta participants.

Unless we expressly agree in a separate written agreement, the Service does not include any service-level agreement, uptime commitment, professional services commitment, dedicated support commitment, backup guarantee, data recovery guarantee, compliance certification, or security warranty.

4) Eligibility and accounts

4.1 Eligibility

You must be at least 13 years old to use the Service. If you are under the age of majority in your jurisdiction, you may use the Service only with permission from a parent or legal guardian.

4.2 Account information

You agree to provide accurate account information and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

4.3 Organization accounts and account administrators

If you use the Service through an organization account, account owners or administrators may be able to manage users, seats, billing, permissions, data sources, visualizations, dashboards, public sharing, and other account resources. You are responsible for ensuring that all users in your account are authorized to access the data, content, and resources made available to them.

4.4 Unauthorized access

You must notify us promptly if you believe your account, credentials, API keys, data-source credentials, or payment method have been compromised. We are not responsible for losses resulting from your failure to secure your account, credentials, devices, systems, or connected services.

5) Plans, subscriptions, seats, credits, and payments

5.1 Plans and pricing

Some parts of the Service require payment. Plan features, prices, included usage, usage limits, model availability, storage limits, data limits, seat types, billing periods, renewal terms, cancellation effects, and other plan details are shown in the Service, at checkout, or in plan documentation.

5.2 Payment processing

Payments are processed by Stripe or another payment processor. By providing payment information or completing checkout, you authorize us and our payment processor to charge the applicable amounts for your selected plan, subscription, seats, usage, credits, top-ups, taxes, and other authorized charges.

We do not store full payment card numbers. Payment processing is handled by our payment processor and is subject to the payment processor's own terms and privacy policies.

5.3 Subscriptions and automatic renewals

If you purchase a subscription, it may renew automatically unless canceled according to the cancellation process provided in the Service or by the payment processor. You are responsible for reviewing the subscription terms, renewal terms, billing amount, billing period, and cancellation effects before completing checkout.

5.4 Trials, promotions, and introductory offers

We may offer free trials, introductory plans, promotional credits, registration-code benefits, or discounted access. These offers may be subject to additional conditions, eligibility requirements, expiration dates, conversion terms, usage limits, account limits, or cancellation requirements. Unless expressly stated otherwise, we may modify or end promotions at any time.

5.5 Seats and account access

Certain plans may allow account owners or administrators to purchase, assign, cancel, reactivate, or manage seats. Seat types may have different permissions, limits, prices, and access rights. You are responsible for assigning appropriate seats and permissions.

5.6 Usage limits, tokens, credits, and account balances

The Service may use tokens, credits, quotas, daily allowances, account balances, rate limits, model-specific usage limits, or similar usage controls. Usage limits may vary by plan, feature, model, account, user, billing status, or other criteria.

We may estimate, reserve, deduct, expire, reverse, refund, or adjust tokens or credits according to the rules shown in the Service, applicable plan terms, billing records, fraud-prevention needs, operational corrections, or payment-processor events.

5.7 Top-ups and additional usage

If the Service allows you to purchase additional credits, tokens, usage, or top-ups, those purchases are billed as described at the time of purchase. Top-ups and other additional usage purchases are non-refundable except where required by law or expressly stated otherwise.

If a payment for credits, tokens, or top-ups is refunded, reversed, disputed, charged back, declined, or determined to be unauthorized, we may reverse or reduce the related credits, tokens, usage, account balance, or access.

5.8 Taxes

Prices may not include taxes. You are responsible for applicable taxes, duties, governmental charges, and similar amounts, except for taxes based on our income.

5.9 Refunds

Except where required by law or expressly stated in the Service, payments are non-refundable. If we issue a refund, credit, courtesy adjustment, or billing correction, we may reverse or adjust related credits, tokens, usage, account balances, plan benefits, seats, or access.

5.10 Billing changes

We may change prices, plan features, usage limits, billing terms, included credits, model availability, seat features, or top-up terms from time to time. Where required, we will provide notice before changes take effect. Continued use of the Service after a change takes effect means you accept the updated billing terms.

6) Your content, data, credentials, and outputs

6.1 Your ownership

As between you and Rhubarb, you retain ownership of the content, data, prompts, datasets, files, database connection information, credentials, API keys, visualization code, dashboards, text, images, configurations, queries, and other materials you submit, upload, connect, create, publish, or otherwise make available through the Service ("User Content").

6.2 License to operate the Service

You grant Rhubarb a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, modify, transform, execute, and use User Content solely as reasonably necessary to:

6.3 Your responsibility for User Content

You are solely responsible for User Content and for ensuring that you have all rights, permissions, consents, licenses, lawful bases, notices, and authorizations needed to use it with the Service. This includes responsibility for any personal information, confidential information, proprietary information, regulated data, third-party materials, copyrighted material, trade secrets, database credentials, API credentials, or client data included in User Content.

6.4 No Rhubarb responsibility for User Content

We do not control and are not responsible for User Content, including its legality, accuracy, completeness, security, integrity, reliability, usefulness, ownership, confidentiality, compliance status, or suitability for your intended purpose.

6.5 Outputs

The Service may produce or help produce outputs, including visualizations, dashboards, code, SQL, data transformations, explanations, text, charts, summaries, layouts, configurations, and other materials ("Outputs"). You are solely responsible for reviewing, testing, validating, approving, using, publishing, and relying on Outputs.

6.6 Similar or non-unique outputs

Outputs may not be unique. Similar or identical outputs may be generated for other users, and other users may independently create similar visualizations, code, dashboards, text, or other materials.

6.7 Deletion

You may be able to delete certain User Content through the Service. Deletion may not immediately remove all copies from backups, logs, cached systems, analytics records, security records, legal records, billing records, payment records, or systems where retention is required or reasonably necessary.

7) AI-assisted features

7.1 AI-generated assistance

The Service may include AI-assisted features that help generate, edit, explain, debug, summarize, transform, or improve visualizations, code, SQL, dashboards, data workflows, text, or other outputs.

7.2 AI output may be wrong or unsafe

AI-assisted output may be inaccurate, incomplete, outdated, misleading, biased, offensive, insecure, nonfunctional, vulnerable, noncompliant, infringing, or unsuitable for your intended purpose. You must independently review, test, validate, and approve all AI-assisted output before relying on it, publishing it, using it in production, making decisions from it, or sharing it with others.

7.3 No professional advice

AI-assisted output and other Service output are not legal, financial, medical, accounting, tax, security, compliance, investment, regulatory, or other professional advice. You should obtain professional advice where appropriate.

7.4 No guarantee of correctness, legality, security, or compliance

We do not guarantee that AI-assisted output, code, SQL, visualizations, dashboards, summaries, or recommendations are correct, lawful, secure, non-infringing, production-ready, compliant, complete, or suitable for your business, client, industry, jurisdiction, dataset, or use case.

7.5 Information processed by AI providers

When you use an AI-assisted feature, Rhubarb may send information relevant to your request to a third-party AI provider. Depending on the feature, selected model, and context, that information may include your prompt; current and previous chat messages; visualization or dashboard code; SQL and data-transformation instructions; data-source schemas, field names, sample rows, previews, or query results; uploaded or connected-source content that is relevant to the request; error messages and diagnostics; model settings; prior outputs; and related metadata.

You are responsible for deciding what information to submit to AI-assisted features and for ensuring that you have the rights and permissions necessary to have that information processed. Do not include passwords, private keys, access tokens, payment-card information, highly sensitive personal information, regulated data, or other secrets in prompts or content submitted to an AI-assisted feature unless Rhubarb has expressly agreed in writing that the applicable feature may be used for that information.

7.6 AI providers and model training

Rhubarb may use OpenAI, Anthropic, or other commercial AI providers to deliver AI-assisted features. Rhubarb currently accesses OpenAI and Anthropic through commercial or API offerings under which provider terms generally state that API inputs and outputs are not used to train generalized provider models by default unless the customer affirmatively opts in, submits provider feedback, or otherwise agrees to such use.

Rhubarb does not knowingly opt User Content submitted through Rhubarb's AI-assisted features into a third-party provider's generalized model-training program unless we first provide any notice and obtain any consent required by applicable law. Provider terms, features, and data practices may change, and the provider's actual processing is governed by Rhubarb's agreement with that provider and the provider's applicable documentation.

7.7 Provider retention, screening, and review

AI providers may retain request content, response content, and related metadata for limited periods; perform automated safety, security, or abuse screening; and, in limited circumstances, permit authorized personnel to review content for service delivery, support, incident response, legal compliance, or enforcement of provider policies. Some provider features may store application state or files for longer periods. Retention depends on the provider, feature, model, configuration, contractual terms, and legal or safety requirements.

Deleting content from Rhubarb may not immediately delete copies already transmitted to an AI provider. Provider-held copies are handled according to Rhubarb's provider configuration, applicable contract, and the provider's retention and deletion practices. Additional details are provided in our Privacy Policy.

7.8 AI-provider policies and enforcement

Your use of AI-assisted features must comply with these Terms and any safety, usage, or service restrictions that apply to the AI services Rhubarb uses, including the OpenAI Usage Policies and the Anthropic Usage Policy, where applicable. We may filter or refuse requests, restrict access to particular models or features, preserve information, or suspend or terminate access when reasonably necessary to comply with law, protect the Service or others, or satisfy provider requirements.

7.9 Relationship with AI providers

When Rhubarb uses its own provider account to process your request, Rhubarb is the provider's customer. Your use of that AI-assisted feature does not, by itself, create a separate provider account or a direct contract between you and the provider. If you connect your own provider account, supply your own API key, or separately use a provider's products or services, that separate use may be governed directly by the provider's terms and privacy notices.

8) Connected data sources and queries

8.1 Authorization

If you connect databases, APIs, cloud storage, files, services, or other data sources to the Service, you represent that you are authorized to connect those sources, access the data, process the data, and use the data with the Service.

8.2 Credentials

You are responsible for providing, maintaining, rotating, limiting, and revoking credentials, API keys, OAuth tokens, database credentials, and similar access mechanisms. You are responsible for using appropriate least-privilege credentials, including read-only credentials where appropriate.

8.3 Queries and data operations

You are responsible for all queries, transformations, refreshes, previews, imports, exports, joins, filters, visualizations, and other data operations you run or authorize through the Service. You are responsible for reviewing queries before running them and for ensuring that they do not expose, corrupt, delete, overwrite, transmit, or misuse data.

8.4 No responsibility for source systems

We are not responsible for any charges, rate limits, outages, errors, corruption, deletion, exposure, permission changes, security incidents, or other consequences involving your connected data sources, systems, APIs, vendors, databases, cloud providers, or third-party accounts.

9) Publishing and sharing

9.1 Visibility settings

The Service may allow you to mark resources as private, visible to your organization, public, or otherwise shareable. You are responsible for selecting appropriate visibility settings and confirming that shared materials do not contain confidential, personal, proprietary, regulated, client, or otherwise restricted information.

9.2 Public content

If you publish or share User Content publicly, you understand that it may be viewed, copied, indexed, linked, downloaded, screenshotted, embedded, scraped, analyzed, stored, or otherwise used by others. We are not responsible for third-party use of User Content that you make public or share.

9.3 Public license to display shared content

If you make User Content public through the Service, you grant Rhubarb a license to display, host, reproduce, transmit, distribute, and make that public User Content available to others as needed to provide the public-sharing functionality.

9.4 Shared accounts and organizations

If you share User Content within an organization or account, other authorized users may be able to view, use, copy, modify, delete, publish, export, or manage that content depending on their permissions.

10) Beta, preview, and early-access features

10.1 Beta features

We may offer beta, preview, experimental, limited release, invite-only, or early-access features ("Beta Features"). Beta Features are provided for testing and evaluation and may be unstable, incomplete, inaccurate, unavailable, insecure, unsupported, changed without notice, or discontinued.

10.2 Confidential beta information

If we identify a feature, product area, roadmap item, design, test environment, documentation, communication, or other information as confidential, private preview, beta, non-public, or similar, you must keep that information confidential and use it only to evaluate or use the Beta Features as permitted by us. The confidentiality and competitive-use restrictions in Section 11 also apply to that information.

10.3 No obligation to release

We are not required to make any Beta Feature generally available, and we may modify, suspend, or discontinue Beta Features at any time.

10.4 Beta Features are at your risk

Beta Features are provided "as is" and "as available" without warranties, indemnities, service commitments, support commitments, security commitments, or availability commitments. Your use of Beta Features is at your sole risk.

11) Confidentiality; competitors and competitive use

11.1 Rhubarb Confidential Information

"Rhubarb Confidential Information" means any non-public information disclosed, displayed, transmitted, or otherwise made available by or on behalf of Rhubarb, whether before or after you begin using the Service and whether or not it is marked "confidential." It includes information that a reasonable person would understand to be confidential given its nature or the circumstances of disclosure, including non-public product features; Beta Features; source code or other non-public code; system architecture; prompts; instructions; models; algorithms; technical methods; security information; vulnerabilities; test environments; designs; workflows; roadmaps; product plans; research; pricing, discounts, or commercial terms that are not publicly posted; financial or business information; sales or marketing plans; customer, prospect, partner, vendor, or service-provider information; non-public support or business communications; screenshots or recordings of non-public portions of the Service; non-public benchmark or performance results; and notes, analyses, summaries, or other materials that reveal or are derived from any of the foregoing.

11.2 Confidentiality obligations and permitted use

You may use Rhubarb Confidential Information only as reasonably necessary to access, evaluate, or use the Service as authorized by Rhubarb. You must protect Rhubarb Confidential Information using at least reasonable care and may not disclose it to any third party except to your employees, contractors, professional advisers, or other representatives who have a legitimate need to know it for your authorized use of the Service and who are bound by confidentiality obligations at least as protective as these Terms. You are responsible for any use or disclosure of Rhubarb Confidential Information by a person to whom you disclose it.

These obligations apply regardless of whether the Rhubarb Confidential Information is accurate, inaccurate, complimentary, critical, favorable, unfavorable, or otherwise truthful. The fact that a statement or disclosure is true does not permit disclosure of Rhubarb Confidential Information.

11.3 Competitors and competitive purposes

Without Rhubarb's prior written consent, you may not disclose or make Rhubarb Confidential Information available, directly or indirectly, to a Competitor or use Rhubarb Confidential Information for a competitive purpose. A "Competitor" means any person or entity that develops, markets, sells, provides, or is actively developing a product or service that competes with the Service or a material feature of the Service.

Prohibited competitive purposes include using Rhubarb Confidential Information to benchmark, evaluate, or analyze the Service for a Competitor; prepare competitive intelligence; copy or reproduce non-public features, workflows, interfaces, designs, methods, or business practices; develop, train, test, evaluate, improve, market, or support a competing product, model, platform, or service; or assist another person or entity in doing any of those things. If you are a Competitor, your access to the Service does not grant permission to use Rhubarb Confidential Information for competitive research, development, benchmarking, or intelligence.

11.4 Exclusions

Rhubarb Confidential Information does not include information that you can demonstrate with contemporaneous records: (a) became publicly available through no breach of these Terms or other duty; (b) was lawfully known to you without a confidentiality obligation before Rhubarb disclosed it; (c) was lawfully received from a third party without breach of a confidentiality obligation; or (d) was independently developed by you without use of or reference to Rhubarb Confidential Information. Information is not excluded merely because individual elements are publicly known if the non-public combination, arrangement, analysis, or context remains confidential.

11.5 Required and protected disclosures

Nothing in these Terms prohibits a disclosure that applicable law protects or requires, including a good-faith report of suspected unlawful conduct to a government agency, law-enforcement authority, or attorney. If you are legally compelled to disclose Rhubarb Confidential Information, you may do so to the extent legally required. Where the law permits, you must provide Rhubarb prompt notice and reasonable assistance so that Rhubarb may seek confidential treatment or other protection, and you must disclose only the portion legally required. Nothing in these Terms limits any immunity or protected disclosure right available under applicable law, including 18 U.S.C. § 1833(b) where it applies.

11.6 Public statements and reviews

A review, criticism, complaint, opinion, public statement, or other communication does not authorize disclosure of Rhubarb Confidential Information. Nothing in these Terms prohibits a lawful review or opinion about publicly available aspects of the Service or another communication protected by applicable law. You may not knowingly make materially false statements of fact about Rhubarb, falsely attribute a statement or endorsement to Rhubarb, or use Rhubarb Confidential Information in a public statement except as expressly permitted by this Section.

11.7 Duration and remedies

Your obligations under this Section continue for as long as the applicable Rhubarb Confidential Information remains non-public through no breach of these Terms or another duty. Trade-secret obligations continue for as long as the information remains a trade secret under applicable law. You acknowledge that unauthorized use or disclosure of Rhubarb Confidential Information may cause harm that is difficult to remedy with money damages alone, and Rhubarb may seek injunctive or equitable relief, in addition to other remedies available by law, to the extent permitted by applicable law.

12) Acceptable use

You agree not to use the Service to:

We may investigate suspected violations and may suspend, limit, or terminate access where we reasonably believe there has been misuse, risk, nonpayment, abuse, unlawful activity, or violation of these Terms.

13) Third-party services

The Service may interoperate with or rely on third-party services, including payment processors, hosting providers, analytics providers, AI providers, email providers, cloud providers, database providers, APIs, data platforms, and authentication providers.

Where Rhubarb accesses a third-party service through Rhubarb's own account or commercial agreement, Rhubarb's agreement with that provider governs Rhubarb's access. Your use of the Rhubarb feature does not necessarily create a direct contractual relationship between you and the provider. If you connect, authorize, or use your own third-party account, credentials, API key, integration, or service, your direct use is also governed by that third party's terms and privacy policies.

Third-party providers may change their services, models, terms, policies, subprocessors, processing locations, retention practices, limits, or availability. We may add, replace, restrict, or discontinue third-party providers or integrations. We are not responsible for third-party services, third-party data, third-party systems, third-party models, third-party APIs, third-party platforms, third-party outages, third-party security incidents, or third-party content.

Your use of third-party services is at your own risk and may require separate accounts, permissions, payments, licenses, contracts, or compliance obligations. We may take reasonable steps, including blocking requests or restricting features, to comply with applicable provider requirements.

14) Rhubarb ownership and feedback

14.1 Rhubarb materials

We and our licensors own the Service, including software, designs, interfaces, templates, documentation, workflows, systems, models, prompts, branding, trademarks, logos, service names, and other materials provided by Rhubarb, excluding your User Content.

14.2 Limited right to use the Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service according to your plan, permissions, and applicable usage limits.

14.3 Restrictions

You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, disassemble, or create derivative works from the Service except as permitted by law or expressly allowed by us in writing.

14.4 Feedback

If you provide feedback, suggestions, ideas, bug reports, feature requests, or recommendations, you grant us the right to use them without restriction or compensation to you. We are not required to treat feedback as confidential.

If you believe content available through the Service infringes your copyright, contact us at [email protected] or [email protected] with enough information for us to identify the content and evaluate your request.

Please include:

We may remove or disable access to content we believe may infringe copyright or violate these Terms.

16) Security; no sensitive regulated data

16.1 Security

We use reasonable administrative, technical, and organizational measures designed to protect the Service. However, no method of transmission, processing, or storage is 100% secure, and we cannot guarantee that the Service will be uninterrupted, error-free, or free from unauthorized access, loss, corruption, or compromise.

16.2 No sensitive regulated data unless expressly agreed

Unless we expressly agree in a separate written agreement, you may not use the Service to submit, store, process, transmit, or publish data that requires specialized legal, regulatory, or security obligations beyond those described in these Terms and our Privacy Policy. This includes, for example, protected health information, full payment card numbers, government-classified information, export-controlled technical data, highly sensitive personal information, or other regulated data that requires special handling.

You must not submit such data through an AI-assisted feature unless Rhubarb has expressly identified the applicable feature as appropriate for that data and has agreed in writing to the required handling terms. Availability of a model or provider through the Service does not mean that it is approved for regulated or highly sensitive data.

16.3 Your security obligations

You are responsible for securing your accounts, users, credentials, devices, networks, source systems, databases, APIs, permissions, exports, shared links, public visualizations, and dashboard settings.

17) Suspension and termination

17.1 By you

You may stop using the Service at any time. You may cancel paid plans according to the cancellation process provided in the Service or by the payment processor.

17.2 By us

We may suspend, limit, or terminate your access to the Service if we reasonably believe that:

17.3 Effect of termination

Upon termination, your right to access the Service ends. We may retain, delete, preserve, disable, or restrict access to User Content according to our Privacy Policy, legal obligations, backup practices, security needs, billing needs, dispute-resolution needs, and operational requirements.

Sections that by their nature should survive termination will survive, including ownership, payment obligations, restrictions, confidentiality, disclaimers, limitation of liability, indemnification, dispute provisions, and governing law.

18) Disclaimers

THE SERVICE, BETA FEATURES, AI-ASSISTED FEATURES, OUTPUTS, VISUALIZATIONS, DASHBOARDS, CODE, SQL, DATA TRANSFORMATIONS, PREVIEWS, PUBLICATIONS, DOCUMENTATION, AND ALL OTHER MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RHUBARB DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, SECURITY, AVAILABILITY, ACCURACY, RELIABILITY, COMPLETENESS, PERFORMANCE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

WE DO NOT WARRANT THAT THE SERVICE OR OUTPUTS WILL BE ACCURATE, COMPLETE, SECURE, AVAILABLE, UNINTERRUPTED, ERROR-FREE, FREE FROM HARMFUL COMPONENTS, COMPLIANT WITH ANY LAW OR STANDARD, OR SUITABLE FOR YOUR USE CASE.

NO ORAL OR WRITTEN INFORMATION, ADVICE, SUPPORT, COMMUNICATION, OR GUIDANCE PROVIDED BY RHUBARB OR ITS REPRESENTATIVES CREATES ANY WARRANTY.

YOU ARE RESPONSIBLE FOR REVIEWING, VALIDATING, AND DECIDING WHETHER TO USE OR RELY ON USER CONTENT, CONNECTED DATA SOURCES, AI-ASSISTED FEATURES, OUTPUTS, PUBLIC SHARING SETTINGS, AND THIRD-PARTY SERVICES.

19) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RHUBARB AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, SERVICE PROVIDERS, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES; LOST PROFITS; LOST REVENUE; LOST BUSINESS; LOST OPPORTUNITIES; LOST GOODWILL; LOSS OF DATA; DATA CORRUPTION; BUSINESS INTERRUPTION; COST OF COVER; COST OF SUBSTITUTE SERVICES; SECURITY INCIDENTS; UNAUTHORIZED ACCESS; PUBLICATION OF USER CONTENT; THIRD-PARTY CLAIMS; OR DAMAGES ARISING FROM AI OUTPUTS, CONNECTED DATA SOURCES, USER CONTENT, OR THIRD-PARTY SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RHUBARB'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE, THESE TERMS, USER CONTENT, OUTPUTS, AI-ASSISTED FEATURES, CONNECTED DATA SOURCES, PUBLIC SHARING, BILLING, CREDITS, TOKENS, TOP-UPS, OR THIRD-PARTY SERVICES WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO RHUBARB FOR THE SERVICE IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) FIFTY U.S. DOLLARS ($50).

THE LIMITATIONS IN THIS SECTION APPLY TO ALL THEORIES OF LIABILITY, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, WARRANTY, OR OTHERWISE, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS OR LIMITATIONS OF LIABILITY. IN THOSE JURISDICTIONS, THE DISCLAIMERS AND LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

20) Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Rhubarb and its officers, directors, employees, agents, affiliates, licensors, service providers, successors, and assigns from and against any claims, demands, actions, losses, liabilities, damages, judgments, penalties, fines, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

We may assume exclusive control of any matter subject to indemnification, and you agree to cooperate with our defense of those claims.

21) Disputes; governing law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Before filing a claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith.

Subject to any rights you may have under applicable law, you agree that disputes arising out of or relating to these Terms or the Service will be brought only in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction and venue of those courts.

To the maximum extent permitted by law, you and Rhubarb agree that any dispute will be brought only on an individual basis and not as a plaintiff, class member, or representative in any class, collective, consolidated, private attorney general, or representative action.

22) Changes to these Terms

We may update these Terms from time to time. We will update the "Last updated" date above, and we may provide additional notice where required by law or where changes are material.

Your continued use of the Service after updated Terms take effect means you accept the updated Terms. If you do not agree to updated Terms, you must stop using the Service.

23) Contact us

If you have questions about these Terms, contact:


This page is provided for transparency and does not create a lawyer-client relationship. Consider obtaining legal review for your specific business, billing model, AI features, data flows, public-sharing features, and dispute-resolution preferences.